Customer Care

You could be the reason they say, “that’s why I’m a Card Member.” The Customer Care team does just that—they care. And they’re dedicated to making American Express the world’s most respected service brand. When you join our team as either a front-line Customer Care Professional or as someone behind the scenes, you’ll spend your days making sure our Card Members, merchants and corporate customers have a rewarding American Express experience. Our Customer Care Professionals listen with empathy and see themselves as advocates, providing the best service and support for members whenever they need it. This award-winning group helps Card Members get the most from their cards every day through creativity, commitment and drive. How do we do it? We’re constantly reinventing the ways we work and exceeding our customers’ expectations. So far we’ve done a pretty good job, but we are always striving to do better. Become part of our team today, and help us be the best.

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