Customer Care Professional Bilingual

Job Description

As a brand built on going above and beyond to provide the best customer experience, having the most exceptional colleagues is paramount. As the face of the company, you can create positive interactions with our customers every day–from curating a unique travel or lifestyle experience to helping them with their everyday needs. And, you can grow your skills through industry-leading training and ongoing coaching, all while learning what it means to continually set the standard for world class, customer-first service.

Find your place in service on #TeamAmex.

If you are passionate about serving customers, results driver and interested in working for a world-class global brand, then American Express Customer Care Professional position may be an ideal fit for you. As a Customer Care Professional, you serve as the face and voice of the American Express brand. You have the opportunity to make a meaningful difference in the lives of customers. Our unique servicing philosophy, Customer First puts your passion to serve and your personality at the center of every customer interaction, creating an opportunity to deliver value to our customers while deepening relationships with our company. Customer Care Professionals deliver extraordinary care and accurately responding to customer inquiries. At American Express we invest in you!! Recognized as the “Best Place to work “, additionally you can earn lucrative bonuses based on performance. Employees enjoy a generous benefits package, health programs, diverse culture and great work environment. Also, our career path planning and continuing education will help you achieve your professional goals.


Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. 

Minimum Qualifications

¿Do you think this job opportunity is for you?

If you are passionate about customer care, ability to build confidence in conversations to our clients in English and Spanish, strong negotiation skills, exceptional active listening, as well as Microsoft Office skills, then this position is for you.


Find your place in service on #TeamAmex.


This role may be subject to additional background verification checks.

ReqID: 20009018
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Jan 12, 2021, 4:06:57 PM