Back

Manager-Legal Affairs

Get Referred

Job Description

You Lead the Way. We’ve Got Your Back.
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.
Job Description:
This Manager position is part of the Amex Ethics Office (“AEO”) within the General Counsel’s Organization and plays a key role in helping employees and the Company live up to the high ethical standards outlined in the Code of Conduct.  This role will be responsible for assisting in the continued expansion of the Amex Ethics Hotline and the AEO, helping in ensuring that the AEO and Hotline are effectively run and resourced, and working with internal and external groups.  This role requires an individual who is a strategic thinker and exhibits great skills in project management.
Specific accountabilities would include:
  • Effectively triage reports of ethical and compliance concerns and the related investigations (e.g., review reports, designate issue types, refer to appropriate internal investigators, and assist in documenting case resolution)
  • Professionally and discretely handle highly confidential and sensitive information
  • Help in enhancing the Amex Ethics Hotline and the AEO
  • Draft policies and procedures and the maintenance of same
  • Draft reporting content and cadence (e.g., ensure the key messages to relay to business and functional executives are being presented clearly and concisely)
  • Assist in managing a 3rd party vendor relationship
  • Communicate and market the Amex Ethics Hotline and the AEO to ensure awareness and understanding the roles of each
  • Assess conflicts of interest disclosures

Minimum Qualifications

Required skills and background:
  • 3-5 years of experience is required
  • Process driven with great organizational skills and attention to detail and data
  • Great interpersonal skills
  • Strong communication skills; written, oral, and listening skills
  • Proficient at drafting effective presentations and PowerPoint decks
  • Strong analytical skills
  • Due to nature of information that will be handled, must show great emotional maturity and compassion towards others and situations they may be facing
  • Ability to establish and maintain strong working relationships at all levels of the organization
Education Requirement:
  • Bachelors preferred

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.


ReqID: 21000036
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Jan 20, 2021, 3:29:58 AM