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Information Security Analyst I

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Job Description

You Lead the Way. We’ve Got Your Back.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

It’s more than protecting systems and data.
It’s protecting people.

Our Information Security Managers know that security is a top priority for our business and our partners and customers. Today, as cyber-attacks increase and compliance is more rigorously enforced, we look to them to stay ahead of what’s next and to protect our business and our future. So if you are dedicated to the latest technology and motivating others, secure your career here.

You won’t just see the problem coming, you’ll see the solution.

New threats to our business, our partners and customers appear on the horizon every day, so no two days are the same. But there are some things you can count on doing: 
  • Providing guidance on information security processes, controls, and compliance, and information security risk management to team members
  • Encouraging employee contribution, such as feedback, career development planning, and goal setting.
  • Developing plans and strategies for information security tools, processes, and programs
  • Responding to changes in the regulatory environment and assisting other organizations in doing the same.
  • Making strategic recommendations to enhance information security, including processes, procedures, governance approaches, and compliance.
Role Expectations:
As part of the PAM operations team, you will be required to:
  • Ensure availability of PAM services as per stated SLAs
  • Responsible for responding to service interruptions and outages and restoration of service as per committed service agreements.
  • Administer & manage appointed PAM solutions and all underlying components including but not limited to, credential vaulting & management, policy based fine grained entitlement management, session brokering & management and integrations with Enterprise Data Warehouse, SIEM & system monitoring tools.
  • Handle new integration/entitlement policy update requests
  • Handle Incident, change & problem management within the PAM service span.
  • Participate in all key activities related to service availability & continuity including DR exercises
  • Ensure PAM service meets all service parameters and KPIs.
  • Regular reporting of PAM service SLAs & KPIs and adherence to associated targets.
  • Closely collaborate with PAM architecture & engineering team on enhancements, new service functionalities & components.
  • Lead the operationalization of new service offerings, components & integrations.
  • Ensure that the PAM service, solutions & implementations are in complete adherence to AXP & regulatory controls and audit requirements (PCI DSS, SOX etc)
  • Work closely with other associated functional areas both within and outside IAM organization to ensure seamless PAM service delivery.
  • Propose, lead & drive initiatives that positively contributes to the overall IAM service portfolio & roadmap.

Minimum Qualifications

  • BE/MCA/M Tech/B Tech graduate with 5-9 years of overall IT experience with minimum 3-4 years of experience in Unix administration (RHEL SuSE, Ubuntu) & Shell scripting (Korn/Bash)
  • Minimum 3 years of hands-on experience in administration & operation of large-scale implementation of industry-leading enterprise PAM solutions (preferably Beyond Trust PowerBroker, CyberArk PAS)
  • Deep competence in RHEL administration and server support and exposure to other flavors.
  • Hands-on experience in creating and modifying account/credential/end point policies and integrating OOB and custom platforms
  • Deep experience in advanced level Shell scripting (Korn/Bash)
  • Deep understanding of person & non-person identities & their management in Unix platforms.
  • Good understanding of Directory structure, attribute/schema and PAM integration with Active Directory, LDAP based directory services
  • Exposure to enterprise service operations tools like ServiceNow, DynaTrace, Puppet etc.
  • Hands-on experience in handling service operations, incident & problem management in large-scale & geographically disparate environments.
  • Good overall understanding of enterprise identity management, access management & MFA services besides PAM.
  • Good understanding of regulatory standards including PCI DSS, SOX, NIST etc. (preferred)
  • Experience in BFSI & Retail industry (preferred)
Other key competences:
  • Agile Practices & SDLC Methodologies and Practices
  • System/Platform Domain Knowledge including Systems Integration
  • Application Support
  • Requirements Gathering and analysis
  • Excellent Communication skills
  • Analytical Thinking
  • Problem Solving
  • Awareness about Technology & Industry Trends
  • Adaptability, collaboration & Teamwork
  • Continuous Improvement & Learning Agility
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform critical job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

ReqID: 21000342
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Jan 20, 2021, 3:51:22 AM