Senior Manager - Product Developments

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Job Description

American Express Travel Related Services seeks Senior Manager - Product Developments to support the development of software products in alignment with business objectives and create business and technical documentation as required by the development lifecycle.  Define product scope and objectives, ensure compliance with standards and best practices, and drive production issue management, analysis, and issue tracking.  Ensure product and capability areas are controlled through a defined roadmap aimed at improving time to market, reduced operational risk, and increased business value.  Create features, user stories, and acceptance test criteria within business and technology initiatives.  Work closely with technology teams to develop, test, and deliver defined capabilities and rapidly iterate new solutions.

Minimum Qualifications

Position requires a Bachelor’s degree or its equivalent in Computer Science, Engineering, Information Systems, Business Administration, or a related field, and 2 years of leading large-scale product development projects through all phases of the systems development lifecycle.  Experience must include a minimum of: 1 year of experience with product design and development; 1 year of experience with business systems analysis, including requirements analysis and definition; 1 year of experience with root cause analysis, developing business process flows, and designing, building, and testing application code; 1 year of experience monitoring and improving systems for credit card or other financial products; 1 year of experience with presenting complex technical solutions to both technical and non-technical audiences; 1 year of experience with leading and influencing development partners in a cross-functional environment; and 1 year of experience with Agile rapid application development, HP Quality Center, MS Excel and SharePoint, MS Visio, Scrum methodologies, and User Acceptance Testing (UAT).  Any suitable combination of education, training, or experience is acceptable.


American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.


ReqID: 21001903
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Feb 2, 2021, 12:00:38 AM