Project Manager - Technical Delivery Services , Cloud Operations (Monitoring Platform/PaaS/Infrastructure)

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Job Description

You Lead the Way. We’ve Got Your Back.


At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways.  Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible - and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

AET Role Framework Only. Responsible for the planning, co-ordination and status reporting of projects from initiation through to implementation. Responsible for managing project costs, resources, change requests, risk and issues to ensure that maximum business benefit is maintained as well as provision of regular project status updates. Responsible for the delivery of small projects that deliver functional change to a single business product/service or provide support to medium to large projects that deliver significant functional change to multiple applications for single business products/services. May work with Resource Manager to allocate resources. Develops project plans and ensure that the scope and approach are fully understood by all stakeholders. Identifies and tracks key project milestones (base-lining critical path). Ensures all systems of record for project reporting are kept current, and direct and monitor work efforts on a regular basis. Ensures accurate reflection of Project Budgets, Forecasts and Actuals within the Enterprise Portfolio Management System.


Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Minimum Qualifications

Education & Experience

• Bachelor’s Degree in related field required

• Prior relevant Technology and business work experience

High-performing Behaviors

Ability to handle project resources and achievement deadlines

Ability to control budget, costs, and financial variances Ability to track and mitigate project risks

Ability to ensure project meets compliance and regulatory obligations with the highest quality of deliverables


Requires financial acumen in terms of representing project financials using internal tools

May have business experience in a functional domain Technical Core Competencies

• Adaptive Communication

• Agile Practices

• Industry and Company Knowledge

• Organizational Change Management

• Technical Acumen

• Technology Industry Trends Game Changers

• Adaptability

• Collaboration & Teamwork

• Continuous Improvement

• Courage

• Curiosity

• Ingenuity

• Servant Leadership

• Portfolio, Program, and Project Support

• Project Management Leadership

• Analytical Thinking

• Decision Making Product Delivery & Integration

• Influence and Negotiation

• Relationship Management

• Planning& Organizing

• Problem Solving

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.


ReqID: 21003355
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Apr 14, 2021, 7:38:09 PM