VP, Risk Management Strategy

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Job Description

About American Express

American Express is a global financial services company that provides consumers and businesses with exceptional access to products, insights and experiences that enrich lives and build business success.


Working With Us

There’s a difference between having a job and making a difference.

American Express has been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.

We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.

Because we believe that the best way to back our customers is to back our people.

The powerful backing of American Express. Don’t make a difference without it. Don’t live life without it.


The Role

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, as part of our Credit & Fraud Risk team within our overall Risk & Analytics talent segment, you’ll work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you’ll be able to grow your career and define your own path.

Find your place in risk and analytics on #TeamAmex.

The Credit and Fraud Risk Team is looking for a Vice President of Risk Management Strategy to build, lead and develop a diverse team of high-performing risk professionals to drive prudent business growth while minimizing credit and fraud losses and delivering superior customer service. The role will focus on developing strategies to mitigate fraud and credit risk and implementing risk monitoring and controls.

Key responsibilities:

  • Develop and manage analytics to identify and monitor trends, perform frequent loss case reviews, portfolio monitoring and implement enhancements to risk controls while retaining excellent customer experience
  • Identify any new and emerging risks, prioritize top risks and keep senior leadership informed of overall risk profile
  • Work with business partners to design effective credit and fraud risk management strategies using world class analytics.
  • Provide analytical rigor and bring strategic leadership to operational initiatives
  • Lead, engage, and inspire a global team of high performing risk management professionals.
  • Work with business partners to enhance value proposition, improve customer experience and strengthen regulatory and compliance alignment.

Minimum Qualifications

  • Ten or more years of experience in credit, fraud or compliance risk management practices in a Financial Services company
  • Exceptional analytical and quantitative skills (PhD or Masters in an analytical field preferred)
  • Strong people leader and team player with a demonstrated ability to develop team members and create highly effective and results-driven culture
  • Strong relationship management and proven track record of positively collaborating and partnering with stakeholders
  • Strong communication skills, both verbal and written, to all levels of the organization
  • The ability to bring structure to ambiguous areas of opportunity and thrive in an unstructured, fast-moving environment

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.


ReqID: 21006570
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Mar 24, 2021, 12:56:57 PM