Manager-Risk & Info Management

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Job Description

You Lead the Way. We’ve Got Your Back.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways.  Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible - and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

American Express Savings is an online bank that offers savings products to consumers in the form of High Yield Savings Accounts, Certificates of Deposit (CDs) and IRA Savings Plans. The business has rapidly grown to over $60 billion in deposits and is a critical component of American Express’ ambition to back the diverse needs of our customers and to maintain stable, diversified funding for our businesses.

Enterprise Digital Analytics (EDA) team creates central, scalable marketing solutions and analytics capabilities to accelerate growth in many core business areas including Digital Acquisitions. This role is in the Enterprise Digital Demand Generation Team (part of Enterprise Digital and Analytics) and is responsible for driving positive value for customers, partners and shareholders through best-in-class analytics for Savings Acquisitions via Digital Channels.

This role requires solid understanding of digital data, analytics/data science, and optimization, forecasting and Test and Learn. In this team, you will have the opportunity to provide critical analytics that drive the strategy behind transformational initiatives for American Express such as:

  • Guiding the data strategy through statistical analysis, decision support logic and data techniques.
  • Optimize our digital marketing strategies for Amex Savings across channels with specific focus on acquisition investment efficiency and quality
  • Engage and develop relationships with cross-functional senior leadership including, Marketing, Technologies, and Finance to understand priorities and how we can be a thought partner
  • Prepare executive presentations to showcase critical findings and plans
  • Continually stay apprised of industry trends in online savings and marketing


Minimum Qualifications


  • Strong ability to drive results; self-starter
  • A passion for working with data and solving complex business problems
  • Expertise in application of analytics (applied statistics/quantitative methods) for solving business problems.
  • Programming experience in database (SAS and SQL), dynamic/scripting (Python and R), or big data (Hadoop: Hive, Pig, Java) languages preferred. Hands-on experience with digital data and web analytics is a plus.
  • Proven ability to analyze large and unstructured data sets.
  • Ability to multi-task, operate effectively under changing conditions and prioritize initiatives based on business objectives.
  • Good and effective communication skills

Educational requirement: Bachelor’s degree in a quantitative field (e.g. engineering, economics, statistics, applied disciplines)

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.

ReqID: 21007531
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Apr 8, 2021, 11:13:29 AM