Project Manager - Product Delivery & Integration-Global Consumer Services Tech

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Job Description

You Lead the Way. We’ve Got Your Back.


At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways.  Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible - and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

The Product Delivery & Integration team within Global Consumer

Global Services Technologies (GCST) owns the integration and launch and launch of Global Consumer and Commercial products. We are seeking a Project Manager with technology domain experience and a strong interest in technology product delivery to join our team!

You will be part of the strategic delivery market launches that integrate across multiple product teams, from definition through implementation. Our team pursues an agile-first approach, focuses on colleague professional development, and provides opportunities to experience working with a large range of technology platforms.

We are looking for motivated individuals, with a passion for Agile project management, a can-do attitude and an ability to learn and grow.

You will have the following responsibilities:


Collaborating across teams to deliver solutions by working closely with product managers, scrum masters, architects, developers, and quality assurance teams.

Planning and executing of the technology development schedule for major product releases

Tracking status, progress and other critical metrics in relation to the plan and publishing progress reports to senior partners.

Maintaining release and dependency plans across American Express development teams, external partners and third parties.

Identifying and raising risks, issues, and changes tied to the product development initiatives.

Resolving impediments precluding teams from making progress against plans

Ensuring outcomes across Technology teams are high-quality and clear documentation.

Organizing and executing Pre and Post PI Planning sessions, daily stand-ups, scrum of scrums and retrospectives at the end of each planned unit of work, with a focus on continuously learning.

Finding opportunities to embrace innovative technologies and processes to ensure outcomes and elevate the project execution domain.

Minimum Qualifications

This high-energy Project Manager should have:

A Bachelor’s Degree in related field and/or prior relevant technology domain expertise and/or business experience

Previous Project or Product Management experience, ideally in an Agile environment

Desired at least 1 year of technical experience in software engineering, infrastructure, operations or product delivery & system integration

Organizational skills and self-motivation.

Adaptive communication

Collaboration & partnership

Courage, curiosity, energy & resourcefulness

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Ideally, we will find ideal candidates in multiple locations to bring in diversity of thought, experience, and skills. There will be no relocation for this role.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.


American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.


ReqID: 21007577
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Apr 15, 2021, 11:19:41 AM