Directors, UX Design

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Job Description

American Express Travel Related Services seeks Directors, UX Design to drive user experience and customer connectedness through the delivery of a global digital platform.  Drive vision and strategy for core design components to be utilized by design teams across the enterprise for cohesive digital customer experiences.  Optimize design of UI/UX for key enterprise digital capabilities.  Collaborate with User Experience Research team to provide data-driven solutions.  Establish best practices that embed user-centered design into product development to ensure adoption of a digital platform  that adheres to brand consistency and standards.

Minimum Qualifications

Position requires a Master’s degree in Business Administration,  Telecommunications, Marketing, Data Analytics, or a related field, and 2 years of experience in design utilizing web and native app technologies.  Experience must include a minimum of: 2 years of experience transforming legacy workflows by leveraging Agile and lean methodologies, and integrating design into product workflows; 2 years of experience with leading the creative side of various digital transformation projects; 2 years of experience creating UI/UX designs for various software products that incorporate technical specifications to develop an optimal UI/UX experience; 2 years of experience with Conducting ethnographic research, including user interviews, surveys, and contextual observations; 2 years of experience with CSS, HTML, jQuery and NodeJS; 2 years of experience running A/B testing to validate new product designs; and 2 years of experience with designing and building interactive prototypes using Adobe Creative Suite and Setch.


American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.


ReqID: 21008851
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Apr 16, 2021, 12:00:37 AM