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Program Manager

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Job Description

“You Lead the Way. We’ve Got Your Back. 

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways.  Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible - and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.”

The Next Gen Transformation PMO team is responsible for planning and governing the delivery of strategy and execution for the NGT initiative within American Express Technology including the overall program and strategy and execution of Next Gen Scrum Transformation and Portfolio & Delivery Transformation, working across our technology teams to develop overall strategy and reporting to the VP, Next Generation Transformation.

 We are looking for someone to join the team as a Program Manager for Next Generation Scrum Transformation. This person will play a critical role in executing the overall future-focused strategy for how NGT progresses and will help to lead the effort to detail out the NGS strategy into discreet components, playbooks for reconstructing teams, and digging into data to make data-driven decisions. Will work very closely with Technology, India, Product and Corporate Communications teams as well as other pillar leads of NGT.

 The successful candidate will be able to:

  • Develop deep understanding of NGS and act as a champion of change.
  • Collaborate with Technology and Product leaders.
  • Ability to clearly articulate complex ideas.
  • Identify roadblocks to roadmap execution and collaborate with key stakeholders to remove those roadblocks.
  • Establish reporting processes to communicate progress against plans, define, measure and monitor key execution KPIs.
  • Engage and influence all key stakeholders.
  • Communicate and syndicate recommendations to Senior Leaders.
  • Amazing presentation and powerpoint skills.
  • Possess and Demonstrate a great ability to influence Senior Leaders.

Minimum Qualifications

  • 5+ years of related experience.
  • BS Degree; Advance Degree preferred.
  • You have a background as a Project Manager in Technology.
  • You are a strategic, structured thinker with strong problem solving, analytical and decision making skills, and the ability to translate information and analysis into actionable insights and recommendations.
  • You have experience leading and managing teams.
  • You are a relationship builder with strong influence management skills who excels at bringing multiple cross-functional teams together toward common goals.
  • You are a team player with a strong collaborative orientation.
  • You have excellent written and verbal communications skills with experience and comfort working closely with all levels of the organization.
  • You are comfortable leading a team through ambiguity and creating structure and strategies in white space.
  • You are curious about how technology works.
  • You are not afraid to challenge the status quo and speak up when you have a different point of view.
  • You have the ability to drive results.
  • You are able to navigate complex organizational needs and imperatives to identify opportunities for new and more efficient ways to structure and deliver high quality software.
  • You are able to create amazing, compelling visual story telling in PowerPoint and other tools to communicate complex and/or disruptive ideas and plans.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.


ReqID: 21009458
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Apr 26, 2021, 11:03:20 AM