Data Analyst, Amex Ethics Office

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Job Description

We are seeking a candidate with Data Analytics experience to assist in the expansion of the Amex Ethics Office Code of Conduct Reporting.  This role requires an individual who has experience in data modeling, manipulation, and processing to enhance the AEO Code of Conduct database.  This role will also be responsible for assisting in creating dashboards through business intelligence tools to automate our reporting process and improve our analytic capabilities.  This position will be a part of the Amex Ethics Office within the General Counsel’s Organization and plays a critical role in helping employees and the Company live up to the high ethical standards outlined in the Code of Conduct.   

Specific accountabilities would include:

  • Work closely with technology partners to enhance the AEO Code of Conduct database, including identifying improvements to the current data model and identifying potential new data sources
  • Ensure data integrity by working closely with technology partners to debug components, identify fixes, and verify remediation of code defects
  • Draft user stories, conduct user acceptance testing, and post implementation validation
  • Establish a process to define, measure, and monitor key metrics
  • Perform hands-on development and testing of analytical dashboards and reports to track key metrics
  • Work closely with AEO Data Analytics Manager to review data sets and identify emerging trends, uncover new patterns, and generate data-driven visualizations that are effective in translating numbers into actionable insights
  • Work with the team to provide paired analysis and business intelligence
  • Assist in creating impactful and effective presentations for senior leaders (e.g., ensure the key messages to relay to business and functional executives are being presented clearly and concisely)
  • Partner with internal investigative teams to standardize methodologies
  • Professionally and discretely handle highly confidential and sensitive information
  • Help to apply change management techniques to identify gaps and opportunities in a change process

Minimum Qualifications

  • 2+ years of experience in data analytics plus demonstrated skills in database management and process automation
  • Data modeling experience
  • Dashboard, visualization, and report development experience using Power BI or other similar report management tools
  • Proven understanding of chart types and when to apply them
  • Experience with Rally and an understanding of Agile methodology and delivery concepts
  • Proficient with Microsoft Office, particularly Excel
  • Experience with SQL, database management, and API required
  • Process driven with great organizational skills and attention to detail and data
  • Strong analytical skills and ability to proactively identify trends
  • Good interpersonal skills
  • Strong communication skills; written, oral, and listening skills
  • Ability to establish and maintain strong working relationships

Preferred skills and background:

  • Experience with ETL pipelines
  • Python/R for data analysis a plus
  • Experience working with technologies partners
  • Superior written communication skills and attention to detail with reports and other written communications
  • Ability to communicate clearly and efficiently at all levels of the organization
  • Detail oriented, with strong analytical, conceptual, and problem-solving skills
  • Critical mindset, ability to recognize and correct potential flaws in data sets, reporting, and processes

Education Requirement:

  • Undergraduate degree in field required (e.g., Computer Science, Mathematics, Economics, Statistics, Engineering, Operations Research or relevant field)

Additional Details:

  • Location: 200 Vesey St, New York, NY 10281
  • Ongoing Workplace Flexibility: Position will currently be work-from-home due to COVID-19.  American Express is committed to the well-being of its colleagues and to creating a safe work environment; colleagues will continue to work remotely until a return to the office can be safely accomplished.
  • Visa Sponsorship: Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.

ReqID: 21009610
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Apr 30, 2021, 3:13:03 PM