Manager, Risk Management

Job Description

The incumbent will be responsible across the ICS (International Consumer Services) GCS (Global Commercials Services) portfolios for:

  • Optimizing risk management, with a focus on Customer Management to ensure strong credit performance and delivery of country scorecard.

  • Driving profitable business growth without adverse surprises, while providing an outstanding customer experience for proprietary and network customers in Hong Kong.

  • Effectively collaborating with colleagues in a matrix environment to develop, enhance and implement winning strategies for risk management models, strategies and processes with enterprise thinking and external perspective/understanding.

  • Identify issues at an early stage; find opportunities for business growth and risk process enhancement with the courage to challenge the status quo and execute quickly in a flawless manner.

Minimum Qualifications

  • With minimum 7 years of experience in risk and fraud management.
  • Strong quantitative skills with experience to lead, perform analysis and develop winning strategies independently.

  • Track record of driving results with strong ownership, thought leadership and problem solving skills.

  • Self-starters with ability to manage multiple initiatives simultaneously.

  • Demonstrated strong collaborative skills and able to work effectively in a matrix environment.

  • Be able to take risk and make quick and effective decisions with balanced and external views when empowered

  • Effective communication and presentation skills with active listening and the ability to influence others

  • Graduate degree in quantitative, engineering, business or economic field is required.

  • Experience and familiarity with AMEX risk management platforms is preferred.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Why American Express?

There’s a difference between having a job and making a difference.

American Express has been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.

We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.

Because we believe that the best way to back our customers is to back our people.

The powerful backing of American Express.
Don’t make a difference without it.
Don’t live life without it.

ReqID: 21006785
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Apr 1, 2021, 3:57:23 AM