Vice President, Organization Effectiveness, Colleague Insights

American Express is looking for a Vice President of Organization Effectiveness to join the Colleague Experience Group (Human Resources) organization.

In this position you will define the strategy for and lead a team of experts that use advanced analytics, surveys and data science to positively impact the moments that matter across the colleague (employee) life cycle – i.e., being recruited, on-boarding, performing, collaboration, developing, advancing, belonging and others. To be successful you must be data-driven, interpret findings into actionable insights, demonstrate intellectual curiosity, be a strong coach and collaborative leader, and be an effective communicator/storyteller.

Responsibilities include but are not limited to:

Lead a Data Science Team to conduct targeted analysis on workforce patterns and develop new ways of working
Manage and evolve the Colleague Scorecard & Analytics program in partnership with C-Suite leaders
Lead the Colleague Listening Program to develop listening methods, conduct surveys and focus groups, and interpret data to effectively understand colleague sentiment
Evaluate the effectiveness of CEG (HR) programs, calculate ROI and support the full range of workforce analytics from metrics/dashboards to forecasting and predictive models
Play a pivotal role in expanding the foundation of analytics capabilities and data-driven thinking within the global CEG (HR) organization
Develop and operate within policies that ensure all insights adhere to privacy, compliance, and bias-free standards
Communicate findings and recommendations on critical initiatives to inform program solutions and leaders to act on those findings

Minimum Qualifications

Qualifications:

10 years of progressive human resource and/or consulting/analytics experience
Strong people leadership experience of direct employees and partners
Exceptional problem-solving capabilities, superior analytical skills, and attention to detail
Deep interest and aptitude in metrics and data analysis
Proven ability to manage multiple projects and turn strategy into action and results
Excellent executive communication and presentation skills; ability to distill and present actionable and clear information from complex research
Track record of partnering, building relationships, and working in team within a global environment
Flexibility and resourcefulness to work in a fast-paced and changing environment

Education Requirement

Degree in Human Resources, Business, Economics or Mathematical field

ReqID: 20006143
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Aug 6, 2020, 5:47:02 PM

EEO Statement

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.

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