American Express Careers

Campus Undergraduate - 2018 Industrial Engineer Summer Internship

United States

Job Description

American Express Campus – 2018 Industrial Engineer Internship
American Express, the world’s most respected service brand, has outstanding opportunities for Industrial Engineers to work in our Global Servicing Network Engineering organization.
Our IEs act as internal business consultants to support our servicing and operations business groups.  Our primary goals are to enable superior customer experiences while reducing costs, by improving and optimizing systems and processes.  You will be leading and supporting efforts to collect data, analyze for insights, develop proposals & recommendations for senior leadership, and deploy improvements to our systems & processes.  Projects will give exposure to multiple different business groups across the enterprise, coordinating with Technologies, Finance, Risk, Operations, Marketing, Brand, external vendors, and many more.
What type of work can you expect to do in as an Industrial Engineer at American Express?
  • Directly lead projects & make a real world impact on our business & Card Members.
  • Gain experience with & create world class strategies, systems, and processes.
  • Leverage your statistical manufacturing tools and consulting techniques in finance industry.
  • Work as a team member in a large engineering organization of IEs, Analysts, & Project Managers – dedicated to helping improve business processes & drive optimization.
  • Experience diversified opportunities at our Phoenix & Florida service centers – with full time opportunities nationwide & globally.
  • Diverse career growth opportunities horizontally (IE, Senior IE, Lead IE, Project Manager) and vertically (several VP and Director roles) – all directly within the engineering organization.

Competitive compensation package for internships – with summer relocation support.


Here are the skills and experience we are looking for.  Do these describe you?
Skills/Experience Needed
  • Ability to communicate orally & in writing with superiors & peers in a clearly/consistently.
  • Adept at problem solving and quantitative analysis using superior analytical skills.
  • Understanding of continuous process improvement & problem solving methodologies.
  • Strong interpersonal skills with the ability to work independently or in teams.
  • Results driven with the ability to manage projects & initiatives to completion.
  • Demonstrated ability to drive project implementation working with diverse customer groups.
  • Knowledge & exposure using common IE software (such as Excel, MiniTab, etc).
  • Knowledge, exposure, or expertise in multiple IE topics, such as following:
    continuous improvement • complex problem solving • cost benefit analysis • Six Sigma • lean • project management • statistics • operations research • simulation • data mining • regression analysis • forecasting • quality control / statistical process control • work/motion study • design of experiments • process or value stream mapping • etc
  • Permanent U.S. Work Status (in U.S.)  (cannot support sponsorship or students with visas)
Educational Requirements
  • Currently enrolled in full-time undergraduate degree program in Industrial Engineering or equivalent
  • Undergrad IEs must be in progress on their upper division course work. (junior / senior)
  • Students must have a graduation date between December 2018 and June 2019
About Us
American Express’ heritage was built on service and has been sustained by innovation. Through our evolution from an express mail business in 1850, to one of the world’s largest card issuers by purchasing volume and a digital innovator, we’ve never been afraid to explore new possibilities and embrace the changing marketplace.
From our high employee Satisfaction ratings to our many workplace awards, American Express is consistently recognized as a great place to work by people around the world. We offer talented individuals challenging work with purpose by embracing both innovation and tradition.  As our company has grown and evolved, sometimes reinventing our business outright, we have never strayed from the customer-service ethos and values on which the company was built –trust, security, integrity, quality, good citizenship, respect and customer commitment.
Learn more at American Express by visiting
Apply now!
Our team will review completed applications on a rolling basis. We appreciate your patience while we consider your application and will be in contact with you by April 30th.

Employee eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Tags: USUndergrad
ReqID: 17010535
Schedule (Full-Time/Part-Time): Full-time