American Express Careers

Technical Project Manager

Sunrise, Florida
Digital Commerce Technology

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Job Description

Technical Project Mangers will be leading teams developing new credit and collections management tools, and suites of web-based applications for card member that will span over 20 international markets. 

You will be part of a fast-paced, entrepreneurial team responsible for delivering world-class card member experiences across multiple channels, You will be challenged with identifying innovative ideas and proof of concept to deliver against the existing and future needs of our customers.

Responsibilities Include:

• Technical Project Managers oversees execution of cross-functional development projects from initiation through release, utilizing SDLC methodologies and leveraging Agile/Scrum concepts and principles where appropriate.
• Works in partnership with Product Owners, and the core and extended team to create and prioritize the product backlog.
• Responsible for tracking iteration progress, actively contributing to design discussions, issue resolution and removing obstacles to ensure iteration commitments are met.
• Coaches teams to adopt SDLC methods, Agile values, principles and practices, and actively encourage teams to reflect and improve their delivery capacity..
• Maintains dependency plan between planned sprints across engineering, infrastructure, and third parties.
• Breaks down barriers and shields the team from impediments precluding engineers from making progress against sprints and deadlines.
• Organizes and facilitates daily stand-ups and retrospectives at the end of each sprint, and creates an environment in which the team is continuously learning from the past.
• Engages with Product Owner, Business Stakeholders, and delivery team to understand Business needs and identify appropriate solutions.
• May perform hands-on reviews of product backlog, designs, code, test scripts, and results as needed in addressing delivery impediments or product quality issues.
• Ensures deliverables across engineering teams are high quality and clearly documented.
• Tracks and communicates team velocity, financials, and other KPIs in relation to the plan and published progress reports.
• Coordinates communications, escalates and facilitates resolution of risks, issues, and changes tied to the product development initiatives.
• Applies judgment and discretion on when to raise issues versus work through issues with the team.
• Facilitates discussions and looks beyond the obvious for continuous improvement opportunities.


• Bachelor's or Master's degree in computer science, computer engineering, or other technical discipline, or equivalent work experience is preferred
• PMI Certification preferred
• Scrum Master Certification preferred
• 6+ years of technical delivery or project management experience with a demonstrated track record of increasing responsibility
• Experience with object-oriented design and coding skills across a variety of platforms (JAVA, DB2, XML, and Mainframe) is a plus
• Experience with web services and open API development, as well as SOA concepts, is a plus
• Experience facilitating Agile, Scrum, or other rapid application development teams to deliver technology solutions on time, on budget, and to spec
• Experience in clarifying objectives, dealing with ambiguity/under-defined problems, advocating for simplification, and influencing teams
• Ability to enable business capabilities through innovation
• Experience managing project budgets and reporting
• Excellent oral and written communication skills; Ability to effectively communicate across third parties and technical and business product managers
• Keen Attention to detail

Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

ReqID: 17014179
Schedule (Full-Time/Part-Time): Full-time
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