American Express Careers

Account Development Consultant- OPEN Client Engagement Team

Phoenix, Arizona; Phoenix, Arizona
Client Management & Sales

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Job Description

What is next in your career?
Would working for one of the most respected global financial brands spark your interest?  Are you looking for a position with tremendous growth potential?
Can you demonstrate the ability to speak confidently with decision makers such as CEO’s, CFO’s, and Small Business Owners? Are you a high energy, strategic thinker with a positive attitude?
If this sounds like you, be a part of our team of Account Development Consultants who Challenge Every Day by making a meaningful difference in our customers/clients lives.
On our team you will have the opportunity to actively manage and engage Clients within a growing US Commercial Market. They add value by establishing client trust and confidence in this consultative, solution -selling role.
As you help increase your client’s charge volume and drive growth, you could be eligible for earning potential.
Apply today and propel yourself to success
Role & Responsibilities
Our OPEN Client Engagement team consults with Small Businesses (OPEN) by providing outbound, dialogic treatment to inspire spend and increase loyalty of our OPEN Customers.  The team uses analytical modeling and prioritization tools (triggers) to aid in identifying opportunities.  The goal is to form client relationships that drive growth and retention opportunities across our portfolios.


  • Prior consultative sales and account development experience, preferably in an outbound call environment
  • Effective account development with proven experience in building and managing an effective "pipeline" of growth opportunities
  • Must possess the ability to build and leverage relationships with internal colleagues and support personnel
  • Proven ability to handle multiple priorities, work in a fast paced environment and make decisions quickly while demonstrating flexibility/adaptability/personal accountability
  • Candidates must have proven organizational, self-motivation and excellent time management skills, with strong attention to detail, disciplined work ethic & possess an enthusiastic “can do” attitude
  • Must excel in managing multiple tasks, developing a daily, weekly and monthly call strategy for growth
  • B2B business knowledge and payments expertise a plus
  • Prior use of a plus 

ReqID: 17014413
Schedule (Full-Time/Part-Time): Full-time
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