American Express Careers


Mexico City, Mexico
Customer Care Operations

Job Description

This position will be responsible to raise and manage all the operational risk events identified and/ or have a direct impact within GNICS and to present them to the Operation Risk Committee.

Will be responsible to track and submit Legal and Regulatory IDEAS.

He/She will be part of the diverse processes about the business. 

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.


  • University degree in business administration, engineering or similar careers.
  • Exceptional verbal and written communication skills
  • Strong Interpersonal/influence management skills with the ability to work across different executive levels and diverse functions
  • Results-oriented
  • The ability to stay calm under pressure and flexible amidst change
  • Strong ability to drive results and winning strategies; not afraid to challenge the status quo
  •  Ability to operate independently and proactively
  • Analytical and strategic skills

ReqID: 17015267
Schedule (Full-Time/Part-Time): Full-time