American Express Careers

Merchant Marketing Analyst

Gurgaon, India
Digital Commerce Marketing

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Job Description



This is a position with the marketing team and supports the Merchant Servicing team to implement various marketing initiatives in line with the stated goals.  The position is responsible for the day to day management of marketing collaterals, POP deployment, and order management to name a few.  The incumbent is expected to work closely with agencies/vendors to ensure timely delivery of campaigns.
 Job Responsibilities:
  • Track development, and ensure execution and delivery of merchant collaterals by working with agencies and internal teams
  • Support merchant collateral activity with data across various merchant segments and geography
  • Track merchant collateral deployment and performance on a regular basis by working on Order Management
  • Work on internal tools to pull out data on acceptance issues reported by Cardmembers and prepare and circulate reports for the same
  • Coordinate with Merchant Servicing team to track and close acceptance issues reported through S&S link
  • Work on execution of marketing campaigns in partnership with agencies and internal teams

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.



Critical to your success in the role:

  • Graduate with at least 2 year work experience, preferable in a marketing support role
  • Ability to manage external agencies to get the desired results
  • Vendor Management skills
  • Strong written and communication skills
  • Energetic and highly motivated – keen learner
  • Ability to collaborate and work in a multi-cultural environment
  • Basic awareness of the Card/payments industry.
  • Must have good system skills with respect to Microsoft Office suite (MS Excel, PowerPoint etc..)

ReqID: 17015430
Schedule (Full-Time/Part-Time): Full-time
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