American Express Careers

Sr Manager Account Development - DC

United States; District of Columbia, US; Maryland, US
Client Management & Sales

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Job Description

 The Upcoming Sr. Manager Account Development position is in the Global Commercial Payment Middle Market Field organization.  This is a pipeline requisition for position opening soon.  It is a growing organization responsible for the acquisition, development and management of high potential and high spending clients. This position is responsible for the overall management (growth, customer satisfaction, and retention) of a defined portfolio of high spending Clients. Managers will be measured on portfolio spend growth, the retention of Clients and the retention of spend level. 

  • Responsible for driving growth across portfolio of Middle Market clients in Greater Washington DC and Baltimore Area
  • Realize pipeline opportunities, networking in-market, and owning key portfolio strategies that will yield top line growth for American Express Global Commercial Payments
  • Conduct Client Visits regularly
  • Utilize consultative selling/negotiation skills to identify Client needs
  • Fully penetrate existing and uncover new opportunities
  • Develop a long-term strategy for each Client
  • Resolve client concerns and issues through appropriate solutions
  • Partner with a sales support resource to better serve Client needs
  • Analyze and digest information quickly and make critical recommendations and/or decisions
  • Prioritize efforts across portfolio of value clients and collaborate with Director and VP
  • Deal with objections and deliver key messages
  • Have a growth mindset with the ability to embrace challenges, take risks and learn from mistakes


  • Excellent Sales Skills, 5-7 years minimum
  • Bachelor's degree required
  • Strong consultative sales skills including negotiation, influencing and collaboration skills, and a proven ability to close the sale
  • Strong verbal communication skills
  • Executive presence
  • Effective pipeline management skills
  • Ability to develop a daily, weekly and monthly call plan
  • Relationship management skills to follow through and motivate clients to take action
  • Broad Business Acumen ü An understanding and interpretation of industry and financial statement information
  • Strong business and financial acumen, understanding of business financials and ability to create a financial business case
  • Ability to partner with clients across all markets/industries
  • Strong computer skills, experience with a plus
  • Strong Personal Excellence
  • High achiever with proven high performance results
  • Strong will to win and a positive, tenacious attitude
  • Excellent communication and organizational skills
  • Strong compliance record in prior positions
  • Excellent track record from a legal and consummation of sale perspective
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

ReqID: 18000812
Schedule (Full-Time/Part-Time): Full-time
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