American Express Careers

Manager, AP Automation Sales Consultant

Chicago, Illinois
Client Management & Sales

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Job Description

American Express is a leading global payments, network, and travel company, backed by one of the world's most recognized brands. American Express is unique in the payments industry as an issuer of cards as well as a worldwide network that processes millions of merchant transactions daily. We offer the broadest array of charge, credit, prepaid and co brand cards for consumers, small businesses, midsize companies and large corporations.
With 160 years of innovation behind us, our future could not look more promising. We're moving faster than ever and introducing new products, services, and strategies to bring greater value to our business customers. Their success expands our success, so we put heart and soul into helping them achieve results that exceed all expectations.
Global Corporate Payments (GCP) is a core operating group of American Express and has delivered robust growth over the past decade. GCP partners with corporate clients to help them manage travel expenses and make large purchases through a proprietary payment solutions and expense management tools. The Manager, AP Automation Sales Consultant is focused on acquiring and growing American Express US companies with annual revenue of $10M-$300M.  Specifically, the AP Automation Sales Consultant will be responsible for the growth of AP Automation solutions as both a proportional and incremental part of sales in the US Middle Market.
Job responsibilities:
  • Prospect and Client Sales–  The Sales Consultant will be a customer facing resource, that will partner with the existing  sales teams on targeted accounts.   They will drive the sales process for Accounts Payable Automation with a focus on moving forward negotiations and helping move prospects quickly through the sales lifecycle.  This individual will seek to understand the client’s Payment and AP needs, and present a solution to automate their processes and drive savings.   The Sales Consultant will travel and spend time with clients and prospects, closing and leading through the biggest AP Automation deals within the region.
  • Goal Delivery-   The Sales Consultant will be responsible to drive and deliver New and Incremental Booked Charge Volume.  This includes both Invoice Workflow and Payment Solutions.


 Required skills & qualifications:
  1. Modern Payments / AP Automation knowledge preferred –
    • This leader will be a highly capable in both AP Automation and payment solutions, while also exhibiting the sales & strategic thinking skills to present AP Automation Solutions to clients
  2. Consultative Sales capability –
    • ability to converse with clients, assess needs and offer appropriate solutions in articulate manner
  3. Software / ERP background preferred–
    • someone who can speak to the technological attributes of a software solution without having to know the extreme details of its functionality
  4. Demonstrating value
    • Proactively and consistently demonstrates the value of partnering with Amex , highlighting key pillars of the value proposition
    • Documents and communicates the ROI of growth opportunities, identifying benefits and synergies with current products
  5. Closing
    • Gains a commitment from the client to move forward by asking for the business and successfully managing objections
    • Overcomes objections and resistance to proposed solutions with key client decision makers and mobilizes them to action
  6. Results focus
    • Demonstrates a competitive, positive, “driven” attitude, quickly adapts to different situations, and recovers from setbacks
    • Proactively focuses on results, outcomes, and achievements, persistently overcoming obstacles as they arise
  7. Influence & persuasion
    • Uses appropriate interpersonal styles and communication methods to gain acceptance for products and/ or services
    • Utilizes innovativeness and compelling rationale to overcome complex client barriers, enabling mutually-beneficial outcomes
  8. Account management & pipeline management
    • Co-manages a pipeline of opportunities, leveraging client data/ analytics to plan and prioritize activities within large portfolios
    • Leverages lead sources to identify opportunities and proactively schedule warm account review appointments with clients
  9. Consultative selling
    • Effectively identifies client needs with Middle Market Client Group input  to configure solutions that address client requirements and deliver value
    • Positions products and services to meet specific client needs and solicits feedback about the value of proposed solutions
  10. Market, industry, & product knowledge
    • Understands at a tactical level market/ industry key competitors, challenges, terminology, technology, trends, and regulations
    • Possess expertise and consults on the full suite of American Express products and tools, especially AP Automation Solutions
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

ReqID: 18000960
Schedule (Full-Time/Part-Time): Full-time
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