American Express Careers

Credit Specialist

Gurgaon, India
Customer Care Risk Management

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Job Description

This is a Band 28 requisition.



  • Incumbent should be high on customer commitment, interpersonal skills and eye for detail.
  • Investigate and resolve Card member account within timelines.
  • Liaison with partners to help resolve the account status within timelines.
  • This role may be subject to additional background verification checks.
  • Shift Timing: Rotating Shift



  • Graduate with 1-3 years of experience
  • Multi-skilled across card platforms/products is preferable.
  • Should display a penchant for Result Orientation & Personal Accountability.
  • Excellent Interpersonal, Relationship Building, Presentation & Communication Skills (Written & Verbal).
  • Should possess sound Analytical, Decision Making and Problem Solving Skills.
  • Proficiency in MS Office - Excel, PowerPoint and Word preferred.
  • Strong Team Player with high level of integrity.
  • Strong Knowledge of American Express Product, Policies & Procedures.
  • Change Management Ability & self-motivating skills.

ReqID: 18001785
Schedule (Full-Time/Part-Time): Full-time
Apply Get Referred