American Express Careers

Account Development Manager

Singapore, Singapore
Client Management & Sales

Job Description

Through its Global Commercial Payments division, American Express offers a suite of payment and lending products that help businesses and organizations of all sizes gain financial savings, control and efficiency. Global Commercial Payments provides solutions for travel and everyday business spending, cross border payments, global currency solutions, and business financing.

The Strategic Account Development Manager is responsible for developing and implementing strategic business plans to drive growth and ongoing value to corporate customers.

  • The role is focused on identifying growth opportunities within existing portfolio, achieving portfolio growth targets and ensuring the highest level of customer service for our clients.
  • Proactively manage an effective pipeline; identify growth and expansion opportunities
  • Responsible to achieve and exceed individual goals and targets
  • Operate effectively in a matrix organization with the ability to influence and collaborate with multiple stakeholders to drive results
  • Trusted advisor to the customers and be the primary business development liaison with internal key stakeholders
  • Develop and implement strategic plan based on in-depth knowledge of customers’ business objectives, industry benchmarks, macro economic trends and market landscape to drive account growth and retention
  • Effectively deploy American Express data, resources and tools to articulate American Express differentiated value proposition
  • Ensure American Express value is aligned with customers’ goals and objective to deliver positive customer experience and advocacy
  • Drives business success through shared expertise in highly collaborative approach
  • Team player, results oriented, self-starter who displays growth mindset and initiative

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.


  • 5-7 years of account management/ sales experience 
  • Strong Sales & Business Development experience, B2B selling expertise, Presentation & Negotiation skills 
  • Very strong financial acumen B2B sales experience Strong communication skills and a will to win 
  • Strong aptitude towards developing, retaining and strategically growing portfolio of existing customers 
  • Structured methodology to account development and demonstrated experience of interacting at C level 
  • Ability to collaborate and influence internally and externally 
  • Experience in developing and executing a successful sales strategy 
  • Ability to interpret financial data and using the same effectively for client negotiations 
  • Good listening and questioning skills to uncover complex customer needs 
  • Strong communication skills 
  • Prior understanding of the Commercial Card business is preferred

American Express has been awarded Aon Hewitt Best Employer Singapore four consecutive times. Join us and you’ll soon see why.

ReqID: 18001922
Schedule (Full-Time/Part-Time): Full-time