American Expressキャリア

Credit Specialist (Contractor)

To, Japan


This position is accountable for minimizing credit loss and maximizing company revenue with appropriate risk control for card members.
Provide extraordinary customer services and adequate  risk control action. Receive inbound calls and attempt outbound call for that.


Responsible for collecting unpaid balance and appropriate dunning activities comply with company policy and procedures.   





Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.


Working experience in Japan Operations with knowledge including card products and system.
Excellent written and verbal Japanese. English communication skills will also be advantageous.
In-depth understanding of Credit policy, or ability to acquire knowledge quickly.
Strong analytical approach to problem solving & strong team player
- 何らかの接客やサービスの業務経験
- 与信管理業務経験
- 会員の状況やニーズを正しく把握するためのコミュニケーションスキル
- 変化を前向きに受け止め、成長して行こうとする意欲

ReqID: 18002044
Schedule (Full-Time/Part-Time): フルタイム