American Express Careers

Mgr-Compliance (Line of Business)

Phoenix, Arizona

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Job Description

  • Work closely with management to ensure execution and alignment to the Compliance Risk Management Policy and associated Programs while promoting a culture of compliance across the global team.
  • Develop, maintain and expand relationships with key stakeholders in the business
  • Attend committee meetings and other critical meetings as a delegate to represent management, take minutes and cascade key messages when necessary. 
  • Review and analyze data across the business for trends, inconsistencies and issues that require escalation and further action. 
  • Actively play the role of Compliance Risk Assessment Champion by providing visible support to the global team, act as a conduit for inquiries and requests, maintain and create best practices and training, monitor progress, clear obstacles and provide regular updates to the management team.
  • Assess compliance training needs and assist with the development and presentation of appropriate training programs and materials, as necessary.
  • Be responsible for the management, support and overall coordination of a variety of projects and initiatives. 
  • Compile data and prepare reports for Senior Management and other personnel, as needed. 
  • Assist with creating new and enhancing existing processes to increase efficiency within the department.
  • Coordinate and track compliance efforts, exceptions and remediation actions with ICT and Compliance SMEs, auditors and regulatory examiners, as necessary. 
  • Coordinate with SMEs to provide support of the Annual Compliance Plan (ACP) and manage and track progress against the ACP goals to closure. 
  • Consolidate and organize the quarterly Business Unit Compliance Assessment and communicate key risks via the Control and Compliance Rating exercise to management.   
  • May act as the point person to review and conduct research on any SQP investments submitted by the business to ensure there is a true Compliance component.


  • Familiar with the roles and functions of a line of business compliance officer.
  • Five or more years in the banking industry with a primary focus on compliance, or related experience within the within the financial industry or related fields.
  • Working knowledge of banking/financial regulatory compliance, federal and state compliance laws and regulations.
  • Must be able to successfully engage in multiple initiatives simultaneously.
  • Keen analytical and data management skills (i.e. Excel) required.
  • Ability to demonstrate outstanding judgment and flexibility, identifying and reacting to critical issues in a timely manner.
  • Must have strong interpersonal and teamwork skills, as well as excellent oral and written communication skills.
  • Strong project management skills.
  • Ability to maintain confidentiality of sensitive information.
  • Ability to research, access and interpret technical data, determine the regulatory impact to business initiatives and influence decisions.
  • Bachelors degree required.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

ReqID: 18002173
Schedule (Full-Time/Part-Time): Full-time
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