American Express Careers

Senior Engineer I

United States
Digital Commerce Technology

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Job Description

You won’t just shape the world of software.
You’ll shape the world of life, work and play.
Our Software Engineers not only understand how technology works, but how that technology intersects with the people who count on it every day. Today, innovative ideas, insight and new perspectives are at the core of how we create a more powerful, personal and fulfilling experience for all our customers. So if you’re interested in a career creating breakthrough software and making an impact on an audience of millions, look no further.
You won’t just keep up, you’ll break new ground. 
There are hundreds of opportunities to make your mark on technology and life at American Express. Here’s just some of what you’ll be doing:
  • Taking your place as a core member of an agile team driving the latest development practices
  • Writing code and unit tests, working with API specs and automation
  • Identifying opportunities for adopting new technologies
  • Leading a team of engineers that delivers knowledge management solutions to businesses worldwide

Leads the design, development, troubleshooting, and debugging work efforts for customer-facing applications, business applications, and/or internal end-user applications.

Organizational Context
Member of a product engineering or delivery and integration team reporting to an Engineering Director or Director Product Delivery & Integration. May have people leadership responsibilities.

Key Responsibilities 
Software Development
• Perform technical aspects of software development for assigned applications including design, developing prototypes, and coding assignments
• Function as a leader on an agile team by contributing to software builds through consistent development practices (tools, common components, and documentation)
• Lead code reviews and automated testing
• Debug software components and identify code defects for remediation
• Leads the deployment, support, and monitoring of software across test, integration, and production environments.
• Empower teams to automate deployments in test or production environments
• Empower teams to automatically scale applications based on demand projections Leadership
• Takes accountability for the success of the team achieving their goals
• Drives the team’s strategy and prioritizes initiatives
• Influence team members by challenging status quo, demonstrating risk taking, and implementing innovative ideas
• Be a productivity multiplier for your team by analyzing your work flow and contributing to enable the team to be more effective, productive, and demonstrating faster and stronger results.
• Mentor and guide team members to success within the team

Scope of Impact/Influence
• Manages and mentors teams of junior and senior engineers through ongoing development efforts
• May have formal management responsibilities for 2-3 engineers
• Ensures engineers adhere to team standards
• Accountable for timely completion and quality of all documentation and deliverables produced by engineering team
• Accountable for delivering a quality product that meets the customers’ needs




Education & Experience
6+ years of software development experience in a professional environment and/or comparable experience such as:
• Wide breath of engineering experience
• Demonstrated experience leading teams of engineers
• Hands-on expertise with application design, software development, and automated testing
• Experience with distributed (multi-tiered) systems, algorithms, and relational databases
• Bachelor’s Degree in computer science, computer science engineering, or related experience required; advanced degree preferred

High-performing Behaviors
• Be a productivity multiplier across multiple teams by analyzing your work flow and contributing to enable the team to be more effective, productive, and demonstrating faster and stronger results.
• Manages the health and quality of the code across the portfolio
• Ensure frictionless CI/CD pipeline from the teams
• Collaborates with leadership across multiple teams to define solution requirements and technical implementation
• Demonstrate technical expertise to help team members overcome technical problems
• Solves technical problems outside of day-to-day responsibilities
• Contributes to the success of many teams achieving their goals
• Develop team’s strategy and prioritize initiatives
• Assist in retaining and hiring talented team members

• Able to communicate complex data structures and associated components
• Designs, codes, tests, maintains, and documents applications
• Lead reviews of colleagues' work
• Defines test conditions based on the requirements and specifications provided
• Has mastery of the core tools used in the planning, analyzing, designing, building, testing, configuring, and maintaining of assigned application(s)
• Mastery of infrastructure, technologies, and components
• Able to assess and interview team members to identify and develop talent
• Making impactful changes by influencing leadership and making timely decisions
• Proven track record to influence technological growth across teams

Technology Core Competencies
• Adaptive Communication
• Agile Practices
• Industry and Company Knowledge
• Organizational Change Management
• Technical Acumen
• Technology Industry Trends

Game Changers
• Adaptability
• Collaboration & Teamwork
• Continuous Improvement
• Courage
• Curiosity
• Ingenuity
• Servant Leadership
• Tenacity

Role Core Competencies
• Emerging Technologies
• Programming/Software Development
• System Design
• Testing
• Business Analysis
• Data Management
• Release and Deployment
• Systems Development Management
• User Experience Evaluation and Analysis
• Analytical Thinking
• Builds High Performing Teams
• Coaching and Mentoring
• Decision-Making
• Executive Presence
• Influence and Negotiation
• Business Product Knowledge
• Problem Solving

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Tags: NSBE2018
ReqID: 18002551
Schedule (Full-Time/Part-Time): Full-time
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