Have you thought about ‘What will you do for a living’?
Surprising and delighting customers EVERY day
Fast-tracking your career with yearly opportunities for high performers
Exchanging your ideas and feedback with the Executive Leadership Team
Being rewarded with a highly competitive basic salary and incentive plan
Being provided encouragement, and ongoing coaching & development to succeed.
What will you do?
Working from our head office in KL, you will service Premium Customers in HONG KONG and speak fluently to our card members in Cantonese.
You will also enjoy the flexibility of a rotating night shift and working alongside a large team of fun and results focused team players.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
You will be rewarded with:
A great place to work – We are in the top 10 most admired companies in the world…And the #1 amongst Financial Services
Fun at work! A great culture and environment – Game rooms and lounge area are situated in each floor to encourage a fun and happy workplace.
Competitive Salary – Get paid what you’re worth.
Career advancement opportunities – Shaping your future & opening both local & cross border opportunities.
Monthly Incentives – Based on customer experience (not sales), so you get rewarded for doing what you do best.
Extensive paid 3 Months Training – Giving you the skills and training you need to be a success!
American Express has been recognized and awarded “Aon Hewitt Best Employer Malaysia” for the 7 consecutive time. American Express Malaysia also won 23 prestigious awards from the Contact Center Association of Malaysia. Among these are the following:
Best of the best Contact Center of the Year (Gold)
Best In House Contact Center (Gold)
Best Recruitment & Retention Programme (Gold)
Best In-house Inbound Contact Centre Under 100 Seats (Gold)
Are you a confident and passionate Cantonese and English speaker, with a strong ability to read Traditional Chinese? You have relevant experience in Customer Service, Sales or Hospitality industry? You seek to be financially rewarded with Flexi working schedule (rotational shift) and to excel your career? Do you have the require quality, passion and the “get-up-and-go” attitude ?