American Express Careers

Special Agent

Phoenix, Arizona
Operations Risk Management

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Job Description

This position supports our Global Security team to protect American Express, its customers and employees against harm and losses by providing a full range of protective, investigative, risk assessment, crisis management and other such services in a prudent professional manner.
Position will be responsible for conducting investigations of financial fraud and computer crimes by reviewing assigned cases, gathering and analyzing documentary evidence, conducting field interviews, preparing case reports and coordinating investigations with law enforcement. In addition, contribute to long-term goals of reducing/controlling Card and Stored Value Product fraud by presenting fraud prevention lectures/ workshops to law enforcement, service establishments and other security-minded organizations.


  • Investigative experience required. 
  • Law enforcement background preferred
  • Bachelors Degree preferred (concentration in Criminal Justice desirable)
  • Cyber investigation knowledge and experience preferred
  • Detailed understanding of prosecution guidelines, privacy laws, and associated criminal laws.
  • Demonstrated skills in conducting field investigations involving financial and cyber/computer fraud.
  • Highly developed analytical abilities with basic knowledge of finance and related transactions
  • Must be the ultimate team player and have an understanding of networking between law enforcement and the financial services industry
  • Ability to make formal presentations before diverse groups
  • Strong interviewing and interpersonal skills
  • Excellent verbal, written and computer skills with thorough knowledge of Excel, PowerPoint and Word.
  • Position is on call 24/7/365.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

ReqID: 18003230
Schedule (Full-Time/Part-Time): Full-time
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