American Express Careers

Analyst-Risk & Info Management

New York, New York
Operations Risk Management

Apply Get Referred

Job Description

This is a Band 30 (Analyst) position located in the World Financial Center, NY.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.
Operational Risk Management is a comprehensive and integrated program.  The Operational Excellence team is a key partner to the Staff Groups and provides thought leadership to identify, measure, assess, report, monitor and control operational risk exposures facing American Express.  It supports business process owners while ensuring all relevant regulatory and legal requirements are met. 
A collaborative partnership between a centralized Operational Risk Governance Group (ORGG), control discipline subject matter experts (SMEs), business unit partners, and the Operational Excellence team enables efficient and effective operational risk controls supported by the Company’s Operational Risk Framework. This framework consists of several core components grouped into pillars: risk assessment, business and environmental internal control factors and reporting & monitoring.
The Staff Group Operational Excellence Analyst is reporting to the Manager, Staff Group Operational Excellence and will be part of a team responsible for supporting the company's operational risk framework across Staff Groups.
Job Responsibilities:
  • Assist in identifying opportunities to make the risk assessment more efficient and identifying risk prevention opportunities;
  • Support appropriate governance activities including business unit level oversight committees and operational risk profiling and reporting;
  • Assist in ensuring process activity and governance (controls) is efficient, effective, and aligned with AXP and the BU’s risk tolerance to prevent negative events from occurring;
  • Maintain business level procedural documents to support the implementation of the operational risk framework;
  • Support the conduct of risk assessments using the company’s standard methodologies; mitigate identified control weaknesses through the creation of appropriate action plans;
  • Support the effectiveness of business area risk management programs through strong engagement & deep relationship with Business Partners


  • 2+ years of experience in Operational Risk Management, Audit, Compliance, Project Management, Business/Operations/Finance functions.
  • BA/BS from an accredited institution preferred
  • A strong understanding and practical experience of Risk and Control disciplines, including COSO framework, audit approach, Sarbanes Oxley, and/or processes risk assessment is preferred.
  • Good analytical capabilities and willingness to challenge the status quo
  • Strong written and verbal communication skills and ability to convey clear insight and thought leadership
  • Good presentation skills, particularly in the development of insightful messaging across levels of management
  • Should have the ability to influence outcomes and build good relationships

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

ReqID: 18003318
Schedule (Full-Time/Part-Time): Full-time
Apply Get Referred