American Express Careers

Manager - Business Development-Sales (East - West Upper Manhattan & Lower Bronx)

New York, New York
Client Management & Sales

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Job Description

American Express is a leading global payments, network, and travel company, backed by one of the world's most recognized brands. American Express is unique in the payments industry as an issuer of cards as well as a worldwide network that processes millions of merchant transactions daily. We offer the broadest array of charge, credit, prepaid and co brand cards for consumers, small businesses, midsize companies and large corporations.
With 160 years of innovation behind us, our future could not look more promising. We're moving faster than ever and introducing new products, services, and strategies to bring greater value to our business customers. Their success expands our success, so we put heart and soul into helping them achieve results that exceed all expectations.
Global Commercial Payments (GCP) is a core operating group of American Express and has delivered robust growth over the past decade. GCP partners with corporate clients to help them manage travel expenses and make large purchases through a proprietary payment solutions and expense management tools. The Middle Market Sales & Business Development is focused on acquiring and growing American Express business with US companies in the middle market segment.
Job responsibilities:
  • Drive additional spend from a pool of existing high-priority middle market clients
  • Achieve charge volume growth targets
  • Execute a transactional sales cycle
  • Sell core American Express Commercial solutions
  • Spend significant time identifying opportunities, ensuring set-up/ card issuing, and managing expansion signings through the first 13 months of Booked Charge Volume
  • Sell with integrity and prioritize the customer experience in alignment with compliance and internal partner business requirements


  1. Demonstrating value
    • Proactively and consistently demonstrates the value of partnering with American Express, highlighting key pillars of the value proposition
    • Documents and communicates the ROI of growth opportunities, identifying benefits and synergies with current products
  2. Closing
    • Gains a commitment from the client to move forward by asking for the business and successfully managing objections
    • Overcomes objections and resistance to proposed solutions with key client decision makers and mobilizes them to action
  3. Results focus
    • Demonstrates a competitive, positive, “driven” attitude, quickly adapts to different situations, and recovers from setbacks
    • Proactively focuses on results, outcomes, and achievements, persistently overcoming obstacles as they arise
  4. Influence & persuasion
    • Uses appropriate interpersonal styles and communication methods to gain acceptance for products and/ or services
    • Utilizes innovativeness and compelling rationale to overcome complex client barriers, enabling mutually-beneficial outcomes
  5. Account management & pipeline management
    • Co-manages a pipeline of opportunities, leveraging client data/ analytics to plan and prioritize activities within large portfolios
    • Leverages lead sources to identify opportunities and proactively schedule warm account review appointments with clients
  6. Consultative selling
    • Effectively identifies client needs with Middle Market Client Group input  to configure solutions that address client requirements and deliver value
    • Positions products and services to meet specific client needs and solicits feedback about the value of proposed solutions
  7. Market, industry, & product knowledge
    • Understands at a tactical level market/ industry key competitors, challenges, terminology, technology, trends, and regulations
    • Possess expertise and consults on the full suite of American Express products and tools, including B2B solutions


Territory is East-West upper Manhattan and lower Bronx.  Prefer that candidate reside in territory.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

ReqID: 18003390
Schedule (Full-Time/Part-Time): Full-time
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