American Express Careers
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Rep I-Customer Service
Flexibility to work 8 hours/ 5 days per week on both day and evening schedules (between the hours of 5:00am and 11:00pm); weekend availability is required.
Passion for serving customers with proactive solutions that grow relationships.
Possess ability to efficiently navigate through multiple systems to effectively provide extraordinary customer care.
Possess ability to maintain acceptable performance standards, including effectiveness, efficiency, quality and adherence to company policies and practices.
Exceptional listening and relationship building skills.
Strong verbal communication skills.
Proficiency in MS Office environment.
Successful experience in the service industry is strongly preferred with a passion for building customer loyalty.
Some College or equivalent required.
English as a second language.
Schedule (Full-Time/Part-Time): Full-time