American Express Careers

Quality Engineering Director - Enterprise Cloud Platform

Palo Alto, California
Digital Commerce Technology

Apply Get Referred

Job Description

About American Express Enterprise Cloud Platform (eCP):

American Express Enterprise Cloud platform (eCP) provides comprehensive platform that enables business critical applications to have Faster Time-to-Market for American Express. eCP offers fast-paced rapid code-to-development models and services such as Platform-as-a- Service, Infrastructure-as-a-Service, DB-as-a-Service, Analytics-as-a-Service, Messaging-as-a- Service, CICD Pipelines, etc. for application developers in a hybrid cloud environment. eCP enables Application developers to write modern scalable cloud native applications.

Why American Express?

Talk to our people and you’ll find out what we’re really all about. Open, creative, risk-taking, collaborative and innovative are just some of the expressions you’ll hear. It’s our culture that makes American Express an outstanding place to work, and a big part of why we regularly win best workplace awards all over the world. If you’re ready to take on a challenge and make an impact, you owe it to yourself to launch or grow your career here

Job Description:

As a Director of Quality Engineering, you will

  • Lead quality engineering and testing efforts to deliver high quality Cloud Platform and Infrastructure products that host critical applications of American Express

  • Cultivate an environment that enables agility and development of high-quality automation tools

  • Deliver high-quality Cloud products consistently to meet Quality, Security, Availability and Resiliency KPIs that match the standards of American Express

  • Collaborate closely with Engineering, Product, Solutions, Ops, Application, and Business leaders to deliver platforms and tools to modernize applications

  • Influence product roadmaps and release decisions making by applying importance, risk and quality metrics

  • Provide direction to the QE Engineering team and guide them on tools, processes, and best practices

  • Ensure Agile practices and high-quality delivery of Cloud Platform/Products

  • Work closely with the QE Engineers to build test cases, test automation, and test


  • Perform quality analysis of engineering artifacts and testing artifacts


Minimum Qualifications:

  • 10+ years of experience in Engineering Management or Quality Engineering of highly available enterprise grade software and platform applications

  • 5+ years of experience in developing and using QE tools (Example: Selenium, testNg, Pytest, automation using python, java, groovy, etc.) to deliver data center/infrastructure management applications or Cloud platform (PaaS, IaaS, etc.)

  • Passion and drive for quality of Software and Infrastructure products

  • Excellent understanding of QE process, automations tools, and test infrastructure

  • Excellent understanding of Infrastructure, Virtualization, Containers, Network, Storage,

    Monitoring tools, Logging analytic tools (Splunk, etc.)

  • Experience with Application Performance Management tools (Splunk, App Dynamics,

    New Relic, DynaTrace, etc.)

  • Excellent understanding of application development languages/platforms (Java, .NET,

    Go, Python, etc.) and importance of APIs and REST based services

  • Excellent understanding of Continuous Integration and Continuous Delivery (CICD) tools

    and processes (Example: Jenkins, Ansible, etc.)

  • Thorough understanding of Agile principles and processes

  • Bachelor’s Degree in Computer Science or related science discipline or relevant


  • Preferred: Understanding of Kubernetes, Container Orchestrations, Cloud Native


  • Preferred: Experience in Financial Services Industry or equivalent work in highly secured,

    scalable, and available application environments.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. 

ReqID: 18004921
Schedule (Full-Time/Part-Time): Full-time
Apply Get Referred