American Express Careers

Product Manager

New York, New York
Digital Commerce Marketing

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Job Description

Global Commercial Services (GCS) focuses on providing the best payment solutions to our Commercial Clients - from local businesses to global enterprises.  The Data Strategy & Insights (DS&I) team within GCS is uniquely positioned to help match client needs with existing payment services, using an arsenal of data capabilities, insights and sheer ingenuity.  If you have a passion for solving client pain points, have a need for speed and can bring people along for the ride - this gig is for you!


In particular, the role of the product owner for commercial supplier matching will partner with awesome people to bring the current supplier matching solution to the next level.  Most of our payment solutions require knowledge about a supplier and improving the matching process helps drive more accurate product recommendations and accelerates time to value.  Our clients will benefit in having more relevant solutions and experience faster response times.


Key Responsibilities Include

  • Manage the masses - listen & influence your colleagues on promoting the best ideas
  • Prioritize feature development - know when to say yes, and when to say no
  • Lead a scrum team - drive outcomes with your partners
  • Deliver on a vision - see the light and bring people along for the ride


  • 2+ years of experience
  • Ability to crunch numbers with data tools, both old & new - from vlookup in Excel to explode in Hive; Python & R is a plus
  • Ability to say no - otherwise you can't prioritize
  • Experience with Agile - writing user stories, defining acceptance criteria and testing, leading retros and PI planning sessions
  • Interest in Accounts Payable and Machine Learning space - this role is at the intersection of both
  • Willingness to go down with the ship - accountability is taking the fall for the team, but sharing the spotlight
  • Great at project management - having a plan B, C, D, etc when plan A goes sideways
  • Ability to smile; laughter is a plus                          
  • Bias toward change - the commercial space is dynamic, and the role requires to pivot often as new information emerges
  • Bachelor's Degree required, MBA preferred (Statistics or Engineering)

Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

ReqID: 18005023
Schedule (Full-Time/Part-Time): Full-time
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