American Express Careers

KMC Consultant

To, Japan
Customer Care Risk Management

Job Description

Why American Express?
There’s a difference between having a job and making a difference.
American Express has been making a difference in people’s lives for over 160 years,
backing them in moments big and small, granting access, tools, and resources to take
on their biggest challenges and reap the greatest rewards.
We’ve also made a difference in the lives of our people, providing a culture of learning
and collaboration, and helping them with what they need to succeed and thrive. We
have their backs as they grow their skills, conquer new challenges, or even take time to
spend with their family or community. And when they’re ready to take on a new career
path, we’re right there with them, giving them the guidance and momentum into the
best future they envision.
Because we believe that the best way to back our customers is to back our people.
The powerful backing of American Express.
Don’t make a difference without it.
Don’t live life without it.

This position is responsible for supportting Travel and Lifestyle Services front line staff through fulfilling overseas suppliers related tasks to optimize efficiency and service quality of the International Operations.

This position requires shift working style between 8:00 and 21:00.


Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.


•Advanced-level of English
•Communication & Negotiation skill
•High sense of efficiency and accuracy.
•Customer Service mindset
•Spirit of Teamwork

ReqID: 18005034
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Jul 1, 2018, 10:50:33 PM