American Express Careers
Expressions of Interest - Business Development Executive
At American Express we aspire to become the world’s most respected service brand. Our values encompass customer commitment, integrity, quality, teamwork, respect for people, good citizenship, will to win, respect for others and personal accountability.
As an employee you can expect challenging work, with purpose. Be more than just your job. Be the voice of inspiration and transform the way the world does business for a living. At American Express, you are among the “Best Global Brands”.
The role is accountable for acquiring high value customers and ensuring that they are sold on to the most appropriate product to drive billings and customer satisfaction. There is a requirement to work with multiple internal and external stakeholders at senior levels, as well as a thorough understanding of the competitive environment within the Small Business segment. Client interaction involves telephone engagement with a focus on delivering an exceptional customer experience whilst maximizing sales efficiency & effectiveness.
This is a brilliant opportunity for someone who has a strong background in B2B sales, account management and business development. It is also ideal for the candidate to have consultative selling experience as we are looking for someone who has excellent customer service skills.
• Prospecting for new customers through existing leads and cold calling and maximizing lead generation
• Timely execution of all sales activities – leads, campaigns, referrals & any self-generated leads
• Tracking and reporting sales performance including pipeline, acquisition results and market conditions
• Researches and understands prospects before making the call
• Be the interface between Amex and the customer to resolve any application processing issues
• Use online CRM tool (salesforce.com) to source leads
• Drive the on-boarding of new customers and initiates spend enablement activities
• Keep up-to-date on products and competition
• Engages in regular portfolio planning to determine areas of focus & project accurate full year forecasts
• Attend relevant industry and partner conferences, tradeshows and networking events• Develop relationships across the business including Risk, Credit, New Accounts, Commercial Card and GMS
• Consultative selling experience (proven track-record of meeting and exceeding sales goals)
• Proven ability of hunting new business is essential
• Excellent oral and written communication, relationship building experience in developing and executing successful sales strategies
• Excellent planning skills and territory management skills
• Ability to engage and gain commitment effectively across all communication platforms (via telephone, email & face to face)
• Strong Microsoft Word, PowerPoint, Excel skills
This role will offer you career development, the chance to build your consultative selling skills and work with high performing team.
Schedule (Full-Time/Part-Time): Full-time