American Express Careers
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Customer Care Professional
- Customer Focused with Strong Ability to Resolve Customer Issues
- Provide Superior Customer Experience on Calls to India
- Merchants Focus on First Contact Resolution Enhance Shareholder Value By Up Selling (Cross Selling) Products To Customers On Incoming Calls (Incentive Based Program)
- Graduate with 6 Months to 4 years of relevant work experience
- Passion for serving customers with proactive solutions that grow relationships Flexibility on both day and afternoon schedules
- Strong verbal & Written communication skills (English & Hindi) including active listening
- Strong Interpersonal & Coordination Skills
- Excellent PC and navigation skills required Rotational Shift: 10am to 9:00pm (Mon to Sat)
Schedule (Full-Time/Part-Time): Full-time