American Express Careers

Senior Manager – Global Commercial Alliances

New York, New York
Digital Commerce Marketing

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Job Description

The B2B Networks and Automation team is a newly formed growth group within the Global Commercial Services organization looking to leverage the enormous payments and technology assets that American Express offers to enable fundamentally new revenue streams across new market segments including B2B Networks, ERP, and Digital Marketplaces.  These market segments represent >$100 trillion in B2B supply chain transaction value that is currently outside the reach of the traditional American Express portfolio, go-to-market approach, and business models. 
The Global Commercial Alliances team is the arm of the B2B Networks and Automation organization charged with recruiting and managing B2B partnerships. This team manages our largest and most mature partnership with SAP Concur, a leading provider of Travel and Expense Management solutions.  This Senior Manager will lead the Concur partnership in the US Middle Market, our largest and fastest growing segment as well as support global activities related to partnership strategy, sales enablement, joint product development, process improvement, and sales analytics. 
Key Responsibilities
  • Work closely with the Concur Alliance team and American Express colleagues in the Sales, Client Management, and Marketing organizations to develop and implement strategies to market and sell partner solutions to American Express clients and prospects.
  • Maximize engagement with Sales and Client Management teams through Sales Training, Incentives, contests, events and trade shows, direct client/prospect engagement, and value proposition messaging.
  • Monitor key performance metrics, present to senior leaders, and track partnership success to help ensure information is accurately represented, issues are identified and resolved, and opportunities progress
  • Support joint product development between American Express and Concur Technologies, working with Product Managers and Engineers to ensure that joint clients have access to a differentiated product offering that continues to be a market leader in the Travel and Expense Management category.


  • Track record of partnering with field sales or account management organizations to drive business results
  • Project management experience, ideally with experience leading projects from concept to market rollout             
  • Marketing experience a plus, particularly in consumer financial services or B2B payments
  • Strong written and oral communication skills – with experience presenting to senior leaders, both internal and external
  • Experience working in a highly collaborative, matrixed environment and developing relationships across organizational boundaries
  • MBA preferred, but not required
  • Ability to travel 5-10% as required

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.


ReqID: 18006387
Schedule (Full-Time/Part-Time): Full-time
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