American Express Careers

Senior Manager of B2B Analytics & Insights

New York, New York
Digital Commerce Marketing

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Job Description


Merchant Services - U.S. (MS - U.S.) mission is to be warmly accepted and help merchants grow. In support of this, the B2B Development team will focus specifically on unlocking new spend opportunities and increasing volume with existing accepting B2B merchants by partnering closely with the Global Commercial Payments organization. The Manager/Senior Manager of B2B Analytics and Modeling will create advanced targeting and model based solutions to identify high opportunity merchants. Based upon insights culled from the analytics he/she will partner closely with issuing teams to influence the best strategy for pursuing these merchant opportunities.
Specifically, this individual will: 
  • Identify highest opportunity merchants for B2B spend growth through modeling and data analysis
  • Partner with issuing teams to implement and influence treatments
  • Closely monitor results and analyze what is working / not working to identify key drivers
  • Help make changes in real time by informing changes to segmentation and prioritization strategies
  • Implement models across merchant communication channels to achieve scale and allow for real-time identification of merchant opportunities.




  • A Bachelor's degree is required, an Master's of Science in Statistics or other quantitative field such as Mathematics, Economics or Engineering is preferred.
  • Have a strong understanding of data and analytics, will be able to apply a business lens to data, and is someone who is comfortable working in a fast paced environment
  • Strong analytical skills and experience with targeting, segmentation, and measurement
  • Experience with experimental test design, modeling techniques, and data mining
  • Proficient with statistical software (e.g., SAS, Tableau, etc.) and manipulating large data sets and samples
  • Knowledge in Big Data Platforms and Tools (e.g., Hive, Python) a plus
  • Ability to drive insights from the data and provide actionable steps to the business
  • Great follow-up, attention to detail, and self-starter with the ability to drive results
  • Strong verbal, written, and interpersonal communication skills
Knowledge of merchant business is a preferred
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

ReqID: 18006692
Schedule (Full-Time/Part-Time): Full-time
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