American Express Careers

Global New Accounts - Anz - Customer Care Analyst

Gurgaon, India
Customer Care Operations

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Job Description

This is a Band  28 requisition

 

JOB OVERVIEW:

 

  • This is a Voice role in the Global New Accounts - ANZ market that operates Mon - Fri (01:30 - 15:00). The position offers prospective candidates the role of New Accounts Analyst and expects them to deliver unsurpassed levels of customer service to applicants who've applied for American Express cards in the Australia and / or New Zealand market.

 

  • The role involves CCP's to work on both Inbound / Outbound calls and the work would majorly involve verification of credit card applications, providing a final decision on the application and also entertaining all applications related query.

Qualifications

QUALIFICATION:

  • Graduate with Minimum 1 year of relevant work experience

ReqID: 18007440
Schedule (Full-Time/Part-Time): Full-time
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