American Express Careers

Telemarketer, Insurance

Hong Kong, Hong Kong
Client Management & Sales

Job Description

Not just what you can expect, what you can count on.


This role represents an exciting opportunity to join the American Express International Insurance Services (IIS) business in Hong Kong as it embarks on an aggressive growth strategy for the next few years. This role will have direct contacts with customers through telemarketing channel and promote our insurance products to our cardmembers.

  • Promote our insurance products with quality selling to our customers via outbound telephone calls to achieve aggressive business targets, daily and monthly 
  • Facilitate and follow up with customers on the end-to-end enrolment process 
  • Provide answers and assistance on customers’ enquiries 
  • Provide excellent after-sales services to customers 
  • Build and strengthen relationship with our customers

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

American Express has been awarded and recognised “Aon Hewitt Best Employer for Women 2017” and “Best Employer Hong Kong” seven consecutive times. Join us and you’ll soon see why.



Are you up for the challenge? You will have:

  • Passed in the IIQE Paper 1, 2 & 3
  • Minimum 2-3 years sales experience preferably in telemarketing
  • Self-motivated, aggressive, result-oriented
  • Excellent communication and interpersonal skills with professional telephone manners
  • Possess computer skills
  • Good command of written and spoken Cantonese and preferably English

ReqID: 18008354
Schedule (Full-Time/Part-Time): Full-time