American Express Careers

Sr. Manager B2B Analytics & Measurement

New York, New York

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Job Description

In support of the Merchant Services – U.S. (MS – U.S.) team’s charter to be warmly accepted and help merchants grow, the B2B Development team will focus specifically on unlocking new spend opportunities and increasing volume with existing accepting B2B merchants.

The Senior Manager of B2B Analytics and Measurement will create advanced targeting and model based solutions to identify high opportunity merchants. Based upon insights culled from the models he/she will partner closely with issuing teams to influence the best strategy for pursuing these merchant opportunities. Specifically, this individual will:
  • Identify highest opportunity merchants for B2B spend growth through modeling and data analysis.
  • Partner with issuing teams to implement and influence treatments.
  • Closely monitor results and analyze what is working / not working to identify key drivers. Help make changes in real time by informing changes to existing models and segmentation based on results.
  • Implement models across merchant communication channels to achieve scale and allow for real-time identification of merchant opportunities.


The successful candidate will have a strong understanding of data and analytics, will be able to apply a business lens to data, and is someone who is comfortable working in a fast paced environment.
  • Strong analytical skills and experience with targeting, segmentation, reporting and measurement.
  • Experience with experimental test design, modeling techniques, and data mining.
  • Proficient with statistical software (e.g., SAS, SPSS, etc.) and manipulating large data sets and samples.
  • Ability to drive insights from the data and provide actionable steps to the business.
  • Great follow-up, attention to detail, and self starter with the ability to drive results.
  • Strong verbal, written, and interpersonal communication skills.
  • Knowledge of merchant business is a preferred.
Educational requirement:
  • Bachelors in. Statistics or other quantitative field such as Mathematics, Economics, or Engineering

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

ReqID: 18008478
Schedule (Full-Time/Part-Time): Full-time
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