American Express Careers

Program Manager - Digital Workplace

Phoenix, Arizona; New York, New York; Sunrise, Florida
Digital Commerce Technology

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Job Description

AET Role Framework Only. Responsible for planning, directing and coordinating large strategic programs from initiation through to implementation. Leads cross-functional program teams and works with business partners to determine and interpret business requirements into technology solutions. Responsible for managing program costs, resources, change requests, risk and issues to ensure that maximum business benefit maintained as well as provision of regular program status updates. Certification requirement: Project Management Professional (PMI) or equivalent Project Management certification (eg. Certified Project Management Practitioner, International Project Management Association). Responsible for managing one or more highly complex or enterprise-wide IT program(s) consisting of multiple projects, that may span a broad range of systems and enterprise-wide components. Communicates with Delivery Directors, Portfolio Management and Business Partners with regard to program strategy, direction and changes. Facilitates potential development solutions by working with Business Partners and senior level Architects to determine technology solutions that align with business strategies and IT strategic directions. Develops the program strategy and the various enterprise-wide high-level project plans and ensures that scope and approach are fully understood by all stakeholders. Ensures that the supporting Business Case is updated throughout the course of delivery and works with the business to ensure business case objectives are met.



•Financial acumen to represent project financials in Clarity tools (experience in Clarity a plus) 
•Ability to manage multiple priorities, collaborate across multiple business groups, and effectively communicate to all levels in the organization 
•Project management delivery experience 
•Portfolio (financial) Management experience 
•Strong relationship management and analytical experience 
•Comprehension of American Express project management and methodologies 

Educational requirement: 

Holds a Bachelor's in Finance or Business Management or related field (or equivalent work experience). PMI Certification a plus.

Preferred Additional: 

The successful candidate should not only have a background in analytical and financial work but also have excellent interpersonal and relationship skills. Since this role will own relationships between several teams, it is important the individual be an appropriate fit to the American Express culture and able to communicate to all levels of the organization. 

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

ReqID: 18009233
Schedule (Full-Time/Part-Time): Full-time
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