American Express Careers

Sr Infrastructure Engineer

Phoenix, Arizona; Brighton, United Kingdom
Digital Commerce Technology

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Job Description

Millions of customers depend on our infrastructure,

we depend on you.

The success of our entire company rests on our systems, networks, and people. Our Infrastructure engineers know that delivering on that promise takes a robust, scalable and efficient Infrastructure. So if you’re an expert on infrastructure and know the value of supporting technology and the people who depend on it, build you career here.


Build a strong infrastructure and a solid career.


The best infrastructure isn’t built in a day or even a year and it’s certainly not built without a team. Here’s just some of what you’ll do:

  • Contribute to the analysis of business, application, and technical infrastructure requirements.
  • Design, build, enhance and integrate the infrastructure required to support various platforms and our business portfolio
  • Support initiatives that deliver workable end-to-end infrastructure solutions
  • Participates in test planning and execution
  • Develop key relationships and collaborate within UC team, network & security teams, site service groups, and various lines or business.
  • Creates strategic engineering and operations roadmaps
  • Understanding of product expense life cycle


Are you up for the challenge?



Video Collaboration skills and experience

  • Cisco TMS, VCS, CTS
  • Cisco Teams
  • CUCM and Active Directory integration
  • Crestron
  • Codian, MCU, Conference Bridging
  • Bi-Amp



  • Engineering degree preferred but not mandatory
  • Knowledgeable with Network, Switch, Router, OSI Layer, ISDN and IP issues
  • At least 5 year’s experience with web and video conferencing technologies like WebEx, TMS, Polycom, Crestron, Cisco UC solutions, Networking, Digital Display etc.
  • Knowledge of design methodology, Infrastructure operations support or engineering
  • Ability to determine user needs and translate them into technical requirements
  • Strong financial management skills

At the core of Infrastructure Engineering


Every member of our team must be able to demonstrate the following technical, functional, leadership and business core competencies, including:

  • Agile Practices
  • Emerging Technologies
  • Programming Languages and Frameworks
  • Programming/Software Development
  • SDLC Methodologies and Practices
  • System/Platform Domain Knowledge

Why American Express 


Talk to our people and you’ll find out what we’re really all about. Open, creative, risk-taking, collaborative and innovative are just some of the expressions you’ll hear. It’s our culture that makes American Express an outstanding place to work, and a big part of why we regularly win best workplace awards all over the world. If you’re ready to take on a challenge and make an impact, you owe it to yourself to launch or grow your career here.


Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

ReqID: 18009648
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Sep 26, 2018, 6:31:12 PM
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