American Express Careers

Infrastructure Engineer I

Bonifacio Global City, Philippines
Digital Commerce Technology

Job Description

American Express (Manila, Philippines) is looking for a self-motivated, dynamic Network Infrastructure Engineer!
We seek an exceptional candidate Infrastructure Engineer who will be responsible for the end to end technical support of all network platforms. This position plays an integral role in evaluating, deploying, and leveraging monitoring platforms to increase network stability and to ensure a high level of network availability. As a successful candidate, you will also be expected to collaborate with application and infrastructure teams in order to provide the highest level of support for the business.
Key Responsibilities:
  • Provide hands on technical support, analysis, and issue resolution for network infrastructure and network services;
  • Optimize network performance via analyzing, tuning, and monitoring;
  • Evaluate existing network performance to identify deficiencies and make performance recommendations;
  • Evaluate and develop new network monitoring capabilities;
  • Provide network support for complex issues related to applications, servers, databases, storage and/or any other technical service.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations


  • Minimum of 2 years of experience in supporting large scale corporate/datacenter networks;
  • Strong knowledge in routing protocols such as OSPF, EIGRP, and BGP;
  • Strong knowledge in switching technologies like spanning tree, port channels, and virtual port channels, etc.;
  • Good understanding of protocols like TCP, UDP, and IP;
  • Experience with routing and switching platforms like Cisco 6500, Cisco 4500, Cisco 7200, Cisco ASR 1000, Cisco 3850, Cisco Nexus 7000, Nexus 5000 and Nexus 2000;
  • Good understanding of security infrastructure like Firewalls, IPSEC/SSL VPNs;
  • Must be willing to learn new technologies while being able to adapt to a fast-paced service-driven environment.
Education Requirement:
  • Bachelor’s Degree with CCNA (at the very least) / CCNP certification;
Preferred Additional Skills:
  • Experience with network access controllers such as Intellinac and/or MegaNac;
  • Experience with supporting network services such as DNS and NTP;
  • Experience with network monitoring tools such as CA Spectrum, Performance Center, and Splunk;
  • Experience with F5 and Citrix Application delivery controllers;
  • Experience with Riverbed and Cisco Wan accelerators;
  • Knowledge of programming languages such as Python, or Perl.
Call to action:

If you this role is speaking to you, or you know have someone in mind who’d be perfect for this opportunity, please do not hesitate to e-mail

ReqID: 18009772
Schedule (Full-Time/Part-Time): Full-time