American Express Careers

Manager/ Senior Manager, Big Data & Machine Learning Solutions

New York, New York
Operations Risk Management

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Job Description

Big Data Labs at American Express is a core analytical group in the area of Machine Learning (ML) & Artificial Intelligence (AI). The labs works with various business units across the enterprise to develop novel ML/AI capabilities to solve high impact & complex business problems. As a manager of Big Data & Machine Learning, the candidate will lead  research helping American Express accelerate its ML/AI transformation.

The candidate will be expected to:

  • Solve challenging and detail-oriented business problems using advanced ML/AI techniques
  • Develop solutions & products  rapidly with a design thinking approach
  • Assess viability & value of internal and external ML/AI solutions & companies
  • Devise robust strategies using both internal and external solutions
  • Consult as a domain expert in ML/AI with various business units
  • Collaborate extensively with a wide range of departments
  • Keep abreast of ML/AI research in academia and industry

In addition to strong foundations in Machine Learning, the candidate will need to be adept at leveraging big data assets and capabilities for extracting unique insights from large data assets at American Express. The role would provide the candidate an opportunity to learn continually while delivering strong impact. Humility, Knowledge & Impact are the core values which define us. A high degree of curiosity & self-motivation are welcome.


  • Strong mathematical foundation demonstrated through an advanced degree , national or international competitions, awards or fellowships
  • Strong fundamentals in Algorithms, Data structures & Optimization, Machine Learning and Statistical modeling methods
  • Expertise in using Machine Learning methods to solve a wide variety of problems, focusing not just on the model but end to end solutions
  • Expertise in developing sophisticated neural  network architectures using Tensorflow/Pytorch, hyperparameter optimization, visualization  and optimization including working in distributed GPU environments
  • Expertise in designing scalable solutions using machine learning techniques in distributed computing environments & cloud computing platforms
  • Excellent coding skills in at least one programming language & the ability to learn and code in a variety of languages (C/C++/Python/Scala/Java)
  • Strong relationship and collaboration skills – proven ability to work with multiple business partners
  • Excellent communication skills - ability to present work in large forums and to summarize information well for senior leaders
  • Ph.D in a quantitative field is required for this position
Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions. 

ReqID: 18009888
Schedule (Full-Time/Part-Time): Full-time
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