American Express Careers

Business Analyst-Canada

Toronto, Canada
Digital Commerce Marketing


Job Description

American Express Global Commercial Services (GCS) is the Global leader in the Corporate Payments Solutions space and subsequently continues to be an exciting and fast growing business. To maintain success, accelerating sales and driving profitable charge volume growth are essential for the organization. The Global Data Strategy and Insights (DS&I) team, within GCS Canada, is instrumental in ensuring achievement of these objectives.
 
The Analyst position within the Global Data Strategy and Insights (DS&I) organization offers the opportunity to be part of this dynamic organization.
The incumbent reporting to the Manager of DS&I, will play a critical role in supporting the development of growth and analytic strategies to increase performance and drive execution while working alongside leadership within GCS Canada.
 
The incumbent will support the Manager to enhance business decision-making process by providing insightful and analytical recommendations across the Sales and AD org’n to drive growth, highlighting trends, risks and opportunities.
 
The individual is also responsible for creating organization targets and accordingly will be responsible for leadership and development dimensions of the segment.

Qualifications

Required skills:
•Strong Strategic & Analytical Thinking:  Requires extensive analytical experience to support DS&I Manager in the execution of strategic initiatives and special projects.
•Ability to adopt a broad perspective and link data into information that supports business strategies to specific initiatives. Excellent analytical and problem solving skills.
•Change management: Be an agent of change, ability to initiate and adapt to change.  Provides solutions to address business transformation, strategic alignment, technology implementation and culture change. Incorporate risk mitigation planning/execution.
•Communication and Build relationships:   Ability to write structured and compelling messages addressed to various audiences/levels within the organization. Ability to communicate outcome to stakeholders highlighting data findings that convert into actions
•Growth Mindset: Will to make things happen and go above and beyond. Ability to challenge status quo, innovate and think out of the box.
•Ability to manage multiple and complex work streams , across departmental boundaries and deliver a diverse set of initiatives that result in transformational outcomes
•Self-starter and high level of accountability and able to solve ambiguous/ open ended business challenges
•Proven ability to deliver results in a fast paced and highly matrixed environment. Strong teamwork required with their colleagues and other teams, and ability to manage multiple priorities
•Strong work ethic with a will-to-win and demonstrated personal excellence
•2-4 years of relevant work experience with an Econometrics/Actuary Bachelor’s or equivalent experience.
•Experience in Customer Relationship Management tools (I.E. SFDC, other)
•Advanced MS Excel is essential
•Advanced statistical software programming and models (I.E. SAS, SQL, HIVE, Python) or equivalent
•Experience in Tableau and Big Data
•Ability to work under pressure and meet tight timelines, eye for detail
ReqID: 18010499
Schedule (Full-Time/Part-Time): Full-time