American Express Careers

CFS - Customer Facing Support (Contractor, Osaka)

To, Japan

Job Description

Why American Express?
There’s a difference between having a job and making a difference.

American Express has been making a difference in people’s lives for over 160 years,
backing them in moments big and small, granting access, tools, and resources to take
on their biggest challenges and reap the greatest rewards.

We’ve also made a difference in the lives of our people, providing a culture of learning
and collaboration, and helping them with what they need to succeed and thrive. We
have their backs as they grow their skills, conquer new challenges, or even take time to
spend with their family or community. And when they’re ready to take on a new career
path, we’re right there with them, giving them the guidance and momentum into the
best future they envision.

Because we believe that the best way to back our customers is to back our people.

The powerful backing of American Express.
Don’t make a difference without it.
Don’t live life without it.

Job description
This position is responsible for supporting the TLS front line staffs through accurately fulfilling offline tasks to optimize efficiency & service quality of the frontline operation.
Will be assigned mainly to dispatching jobs from those who can be responsible for other tasks depending on the aptitude.
Can choose either of the below working conditions;
1. Less than 20 hours for 3-4 days a week for a day time shift including weekends and national holidays.
2. 37 hours for 5 days a week including weekend and national holidays for a night shift mainly between 8:00 and 21:30.

Salary condition: Paid on hourly base
Terms of contract: One year
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. 


 •Document creation skills.
•High sense of efficiency and accuracy.

ReqID: 18011026
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Oct 22, 2018, 9:12:39 PM