American Express Careers
Premium Travel Consultant
• Opportunity to work with premium clientele and travel partners on a consistent basis, providing interesting and diverse travel requests.• A supportive team, service oriented environment, subsidised gym memberships and centrally located CBD offices.• Ongoing training and support by a dedicated travel training team.• Career opportunities across the broader American Express business, including domestic and international positions.• Penalty rates will apply for any weekend shifts• A work free Birthday
• The ability to and passion for providing exceptional Customer Service.• An understanding of Premium Travel including geography, products and systems.• Strong knowledge of a GDS system (Sabre would be desirable).• Fares and ticketing knowledge – including RTW and complex fares.• The ability to work towards targets including customer satisfaction, quality, sales, land and sea mix.• An ability to adapt communication styles to the audience, communicate confidently, accurately and be able to lead our members to the desired outcomes.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Schedule (Full-Time/Part-Time): Full-time