American Express Careers

Senior Manager, Pricing, US Small Merchants

New York, New York
Digital Commerce Marketing

Apply Get Referred

Job Description

The Global Merchant Services (GMS) Pricing team is responsible for the single largest source of American Express revenue, merchant discount revenue. Leveraging customer-centric pricing principles and innovative pricing solutions, the team delivers merchant pricing to encourage acceptance and grow coverage, to increase merchant satisfaction and to drive GMS revenue and profit.
The Senior Manager, U.S. Small Merchant Pricing, provides pricing analysis, negotiation support and partnership strategies to the relationship management and sales teams focused on growing small merchant relationships in the U.S. This role interacts with internal partners to connect buyers and sellers and grow their business on the American Express network, a priority across the company. The U.S. Small Merchant Pricing team seeks candidates with diverse analytical and interpersonal skill sets interested in learning many aspects of the American Express business. 
  • Partner closely with the Client Management and Merchant Acquisition organizations to develop pricing strategies and to influence our negotiation strategies.
  • Provide strategic and analytical support for pricing decisions and merchant growth strategies.
  • Develop innovative pricing constructs, build business cases and generate ideas to differentiate merchant value while considering impact to our P&L and relative to the external environment.
  • Drive implementation, maintenance and reporting of pricing programs and strategies.
  • Deliver thought leadership and subject matter expertise for Small Merchant pricing programs such as OptBlue
  • Collaborate with internal partners across Pricing, Business Development, Finance and Global Commercial Services to drive growth for our clients.


  • Demonstrated experience in analytics, financial modeling and problem-solving; SQL or SAS is a plus.
  • Proven ability to manage multiple deliverables and exhibit attention to detail.
  • Demonstrated experience as a self-starter who can work both collaboratively and autonomously.
  • Proven ability to effectively communicate verbally and in writing.
  • Demonstrated professionalism and experience interacting with business partners and senior leaders.
  • Intellectual curiosity and interest in gaining merchant experience.
  • Bachelor’s degree is required; MBA or advanced degree is a plus.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

ReqID: 18012002
Schedule (Full-Time/Part-Time): Full-time
Apply Get Referred