American Express Careers

GFPS Account Protection Specialist

D.F., Mexico
Customer Care Risk Management

Job Description

The Fraud Prevention & Authorizations specialist is focus in the Fraud Prevention process in order to stop, prevent and detect possible losses throughout validation and confirmation of charges with card members for Consumer and Corporate products and for the markets of Mexico, Argentina, IDC and Spain. And for the Authorization process is responsible of provide service to Merchants in order to do secure purchases.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.


•            Extensive knowledge of LACC & Spain fraud prevention policies and procedures.

•            Handles different systems: CASW, WCC, Globestar, GNA, ROP, CSP, Desktop, Outlook.

•            High capacity of analysis and risk evaluation.

•            Easily adaptable and Flexible to work in dynamic environments.

•            Excellent attitude and Committed.

•            Excellent oral and written communication.

•            Focus on achieving individual and team results.

•            Schedule flexibility.

•            Attention to detail.

•            Capacity to work under pressure.

•            Bilingual Skills Required (Spanish and English)

ReqID: 18012235
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Aug 31, 2018, 4:02:10 PM